Captioned Media

Captioning Services

Real Time captioning is provided by the university to accommodate Deaf and hard of hearing students as required by law.
In limited cases, Real Time captionists are hired. They are professionally trained and adhere to a code of ethical and professional standards to transcribe (caption) all information accurately. The captionist may be either a college employee or a contractor.
Remote and in-person Captionists use specialized software (C-Print or CART). Their role is to transcribe or caption all spoken information including conversations between students, their classmates and their instructors. Technology assessment ensured optimal connectivity. Contact AACE about obtaining a snowflake mic if needed. An in-person captionist may also assist in voicing questions and comments that the deaf or hard of hearing student types on their laptop or mobile device.

Remote or in-person captionists:

  • Participate in classroom discussions or activities
  • Tutor, counsel or help students with class assignments
  • Discuss the student’s personal information or class performance with instructors
  • Transcribe during class for inaccessible videos and media being shown
  • Proctor exams, tests and quizzes when the instructor leaves the room

Lecture transcripts are made available only to the student with this accommodation. Captioning is not typically provided when the student is not in class.

To request captioning services for class, contact AACE

Students who need captioning services at an event or activity should fill out the Interpreting and Captioning Request Form and email it to your home campus coordinator. This form can also be completed and submitted online by visiting the Accommodations for Events and Activities page.